FAQ

Questions worth asking.

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B2B and B2C, predominantly in tech, professional services, healthcare, and consumer goods. We look for clients with a clear offer and an audience that makes deliberate decisions. We do not work well with businesses that do not yet know what they are selling or who they are selling to.

Yes, both at native level. Spanish and English projects are written from scratch in each language. We do not translate, because translated copy tends to retain the sentence structures of the original language.

No. Copy performance depends on the offer, the audience, the channel, the funnel structure, and factors outside our control. We can guarantee research-backed copy built on validated principles. The performance report add-on gives you measurement infrastructure to track results properly.

You receive a payment confirmation from Stripe. Within 24 hours, we send the project intake form. Once we receive the completed brief, we confirm your delivery date and begin research.

The Starter plan delivers in 7 business days from a completed brief. Standard and Studio deliver in 5. Fast-track delivery in 48 hours is available as a paid add-on for time-sensitive projects.

One consolidated batch of feedback that we address in a single pass. We do not iterate indefinitely on live documents. Clear feedback in, clean revision out. The number of revision rounds varies by plan.

Yes, on request and at no extra charge. We recommend requesting one for any project involving pre-launch products, pricing strategy, or competitive positioning.

Yes. The Standard plan covers up to four deliverables and the Studio plan covers up to ten. Or use the custom package builder to combine services and add-ons into a single payment.